Hoteles B3 Corp
UNIKA HOTELS CORP COLOMBIA S.A.S.
Tax ID (NIT): 900.510.142-0
This document sets forth the terms, conditions, and restrictions under which HOTELES B3 CORP, operated by UNIKA HOTELS CORP COLOMBIA S.A.S., provides hotel accommodation services. These terms are deemed accepted upon completion of a reservation through any of our direct or indirect booking channels.
1. Check-in and Check-out Policy
Check-in time is 3:00 p.m.
Check-out time is 12:00 p.m.
Additional guests will be charged per night according to the room category and applicable rate at the time of booking.
2. Early Check-in Policy
Early check-in is subject to availability and may incur additional charges as follows:
a. Before 6:00 a.m.: 100% of the previous night’s room rate will be charged.
b. Between 6:00 a.m. and 3:00 p.m.: Up to 50% of the applicable daily room rate may be charged, subject to availability.
3. Late Check-out Policy
Late check-out requests must be approved by the Front Desk and are subject to availability.
In the event of an unauthorized late departure:
a. Up to 3:00 p.m.: Up to 50% of the applicable daily room rate may be charged.
b. After 3:00 p.m.: 100% of an additional night’s room rate plus applicable taxes will be charged.
4. Early Departure Policy
Guests wishing to depart before their scheduled departure date must notify the hotel at least 24 hours in advance.
Failure to provide timely notice may result in charges for the unused night(s) based on the reserved rate.
This policy does not apply to non-refundable reservations.
5. Reservation Guarantee Policy
All reservations must be guaranteed with a valid credit card or advance payment.
Flexible Rate
A valid credit card guarantee is required. The hotel may pre-authorize the amount corresponding to the first night plus taxes.
Non-Refundable / Advance Purchase Rate
Full payment of the reservation, including taxes, is required at the time of confirmation.
6. Cancellation and Modification Policy
Flexible Rate
a. Reservations may be cancelled without penalty until 3:00 p.m. on the day prior to arrival.
b. Modifications are permitted subject to availability and any applicable rate differences.
c. In the event of a no-show, the first night plus taxes will be charged.
Non-Refundable / Advance Purchase Rate
a. Cancellations are not permitted.
b. Modifications are not permitted.
c. Reservations are non-refundable except where required by law.
d. In the event of a no-show, 100% of the reservation value will be charged.
7. Minor Accommodation Policy
In compliance with Colombian Law 679 of 2001 and related regulations:
a. A valid identification document for the minor must be presented.
b. If the minor is not traveling with their parents, a notarized authorization letter and copies of the parents’ identification documents must be provided.
c. Without the required documentation, the minor will not be allowed to check in.
d. Guests are responsible for the supervision and safety of minors throughout their stay.
8. Foreign Currency Payments
Rates are quoted in Colombian Pesos (COP).
The hotel is not responsible for exchange rate fluctuations or charges applied by financial institutions.
9. Value Added Tax (VAT)
Rates do not include the applicable 19% VAT unless expressly stated otherwise.
For reservations made through online travel agencies, the hotel will invoice VAT in accordance with current Colombian tax regulations when such tax has not been previously charged.
10. Hotel Insurance — Optional
An optional hotel insurance fee may be charged per person, per night.
Coverage applies to accidental events occurring within the hotel premises and is subject to the terms and conditions established by the insurance provider.
11. Anti-Corruption Commitment
HOTELES B3 CORP maintains a zero-tolerance policy toward bribery and corruption in both the public and private sectors.
Any conduct by a guest that violates applicable anti-corruption laws may result in the immediate termination of the contractual relationship without compensation.
12. Anti-Money Laundering and Counter-Terrorism Financing Policy
Guests declare that their funds do not originate from illegal activities and that they are not included on national or international restricted lists.
The hotel reserves the right to terminate services immediately if there is evidence linking a guest to money laundering, terrorism financing, or the proliferation of weapons of mass destruction.
13. Sustainability Policy
HOTELES B3 CORP is committed to sustainable development, environmental protection, respect for local cultures, and the prevention of the commercial sexual exploitation of children and adolescents.
14. Smoke-Free Policy
In compliance with Colombian Law 1335 of 2009, all hotel facilities are 100% smoke-free.
Failure to comply with this policy will result in a penalty equivalent to 10% of the current monthly legal minimum wage, in addition to any costs associated with specialized cleaning services.
15. Personal Data Processing
In accordance with Colombian Law 1581 of 2012 and related regulations, guests authorize the processing of their personal data for purposes related to service provision, billing, commercial communications, and legal compliance.
To exercise your rights regarding personal data, please contact:
reservas@hotelesb3.com
16. Right of Withdrawal
For reservations made through the official website or direct booking channels, guests may exercise their right of withdrawal within five (5) business days following confirmation, provided the arrival date is not within five (5) days of the purchase date.
Any applicable refund will be processed within thirty (30) calendar days.
17. Payment Reversal Policy
This policy applies to payments made with debit cards, credit cards, or other electronic payment methods issued in Colombia in cases of fraud, unauthorized transactions, or services not received, in accordance with applicable regulations.
18. Pet Policy
Small pets are welcome under the following conditions:
a. A valid vaccination record must be presented.
b. The pet registration form must be completed upon arrival.
Guests are fully responsible for any damage caused by their pets. Pets are not allowed in the restaurant or enclosed common areas.